Privacy Policy for Ralph Wigs®
Effective Date: 01/01/2024
- Introduction
At Ralph Wigs®, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (www.ralph-wigs.com), subscribe to our SMS alerts, and engage with us through email and other channels.
- Information We Collect
We may collect the following types of information:
Personal Information: This includes your name, phone number, email address, mailing address, and payment information collected during purchases, SMS subscriptions, or when you contact us.
Usage Data: We may collect information about how you access and use our website, including your IP address, browser type, pages visited, and the time and date of your visits.
Communications: Any correspondence you send us via email or through our website.
- How We Use Your Information
We may use the information we collect for various purposes, including:
To process and manage your orders.
To send you SMS alerts and updates regarding your purchase or our products.
To communicate with you via email about your orders, promotions, offers, and news that may interest you (with your consent).
To improve our website, products, and customer service.
To respond to your inquiries and provide support.
- SMS Subscription
By providing your phone number at the point of sale or through our website, you consent to receive SMS messages from Ralph Wigs®. Message frequency may vary. Standard messaging and data rates may apply.
Opt-In: You will only receive SMS alerts if you explicitly opt-in.
Opt-Out: You can opt-out of receiving SMS messages at any time by replying “STOP” to any SMS you receive from us.
- Email Communications
By providing us with your email address, you consent to receive promotional and transactional emails from us. You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link included in our emails.
- Disclosure of Your Information
We do not sell, rent, or lease your personal information to third parties. We may share your information in the following circumstances:
With service providers who assist us in operating our website and conducting our business, such as payment processors and shipping partners.
To comply with legal obligations or respond to legal requests.
In connection with a business transfer, such as a merger or acquisition.
- Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
- Your Rights
You have the right to:
Access and update your personal information.
Request the deletion of your personal information.
Withdraw your consent for SMS and email communications at any time.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of the website and SMS services after any modifications indicates your acceptance of the new terms.
- Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at:
Ralph Wigs®
18800 NE 29th Avenue – PH 2421, Aventura, FL – USA
contact@ralph-wigs.com