The Ralph Promise
One-Year Warranty
Every Ralph is backed for a full year — sale wigs included.
Talk to Us
When you buy direct from the atelier, the people who made your wig are the same people who stand behind it. No retailer to chase, no runaround.
Workmanship & hand-knotting
Cap integrity
Shedding beyond normal
Free styling, cutting & adjustments (year one)
Sale wigs included
Heat or chemical damage
Normal wear over time
Damage from misuse
Alterations done elsewhere
Loss or theft
Call, WhatsApp, or email — tell us what's happening with your wig.
Visit the Aventura atelier, catch a pop-up, or ask about shipping it to us.
We assess and service it under warranty — fast, and with no fuss.
In your first year, styling, cutting, and adjustments are on us. That's part of buying direct.
Book an AdjustmentWhatever it is, reach out — we'd rather hear from you than have you wonder.