A Ralph wig is real European hair, so it behaves like real hair. A little gentleness keeps it looking new. Nothing complicated: wash it kindly, store it well, and let us handle the rest whenever you like.
A mild shampoo every couple of weeks of wear, in cool water, with no rough rubbing.
Air-dry away from direct heat, then rest it on a stand to hold its shape.
It's real hair, so you can heat-style. Gently, and not too often, to keep it lustrous.
The soft mesh cap is made for a sensitive or bare scalp; keep both clean and comfortable.
Your first year includes free styling, cutting, and adjustments, and every piece is backed by a one-year factory warranty. As your own hair returns, we restyle to keep everything looking right.
The one thing a warranty can't cover is the hair itself, since heat and chemicals can damage human hair, so treat it gently, and lean on us for the rest. What's covered →
For daily wear, gently every couple of weeks is a common rhythm. It depends on how often you wear it and your climate. We show you exactly how at your fitting.
Yes. It's real European hair. Use gentle heat and a light hand. Note that heat or chemical damage to the hair is the one thing the warranty cannot cover.
Yes. Your first year includes free styling, cutting and adjustments, and a one-year warranty. Bring it in or catch a pop-up and we service it.
General care guidance only. If your scalp is irritated or sore during treatment, please check with your care team.
Whenever your wig needs a wash, a cut, or an adjustment, call, message on WhatsApp, or bring it to the next pop-up.