Maintenance

When Does a Wig Need
a Professional?

Bring a wig in when it tangles at the nape, sheds more than usual, feels loose, or won't hold a style after washing. Those are signs of wear a home wash can't fix.
Ask Ralph's Team
Ralph servicing a wig in the atelier

Home care versus a professional refresh

Washing and brushing at home keeps a wig clean. Over months of daily wear, though, the hair gets drier at the ends, the style drops, and the cap can stretch. A professional refresh deals with those things: a deep wash and condition, a fresh cut and set, and a check of the cap and knots.

Six signs it's time

  1. Tangling at the nape. The hair at the back of the neck rubs against collars and scarves all day. When it mats there, the ends usually need care.
  2. More shedding than usual. A few hairs in the brush is normal. Noticeably more can mean knots are loosening.
  3. It won't hold a style. If the wig falls flat right after you set it, the hair may need a deep condition or a professional restyle.
  4. The fit has changed. A wig that slides, lifts at the front, or feels tight may need its cap adjusted or re-fit.
  5. Thin spots. Areas that look sparser than before can often be filled in by adding hair.
  6. The color looks flat. Sun and washing fade human hair over time.

How often

For a wig worn most days, many women book a refresh every few months. A wig kept for Shabbos and simchas needs it less often. Let the signs above guide you more than the calendar.

What we do

Our Refresh & Repair service covers washing and conditioning, restyling, adding hair, cap repair, re-fitting, and restoring body. We tell you what your wig needs, and what it will cost, before any work begins. Styling, cutting, and adjustments are free for the first year on every Ralph wig.

Questions

Good to Know

Do you service wigs that weren't made by Ralph?

Yes. Bring it in or send us a photo on WhatsApp and we'll tell you what it needs.

Is servicing covered by the warranty?

The first year includes free styling, cutting, and adjustments. Our warranty page lists exactly what is covered, including cap and knotting work.

General care guidance for human hair wigs. Your fitter can tell you what's best for your piece.

Keep Reading

More Wig Care

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Questions About Your Wig?

Send a photo on WhatsApp or call, and Ralph's team will tell you what it needs.

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